As businesses continue to embrace new technologies to streamline operations, ChatGPT has emerged as a powerful tool to assist with a variety of tasks. From answering customer inquiries to generating reports and analyzing data, ChatGPT is a versatile and efficient virtual employee. However simply asking ChatGPT a question will not always lead to the most accurate or useful results. A bit of expertise in how to ask the right questions of ChatGPT's is required for businesses to reap the potential benefits of having a virtual employee.
What is ChatGPT & Why Is It A Game Changer?
ChatGPT is a chatbot that uses natural language processing (NLP) to understand and respond to user input. It is trained on a large dataset of human conversations and can hold discussions on a wide range of topics. It can:
- provide auto-responses
- create blog post ideas or outlines
- provide research on topics
- outline the steps in a process
- provide sample menus
- create an introductory email to potential clients
- so much more
This very blog post was partially written by ChatGPT.
In spite of all of this, ChatGPT has very real limitations. It is still a program and has trouble with context. It’s also the sum of its input, meaning it may depict biased or socially insensitive materials. The biggest issue is the quality of the content, while it may deliver a large quantity of information, and that information may sound very good, the quality may not be in there, in fact, it may be completely wrong. ChatGPT is very good at putting words into an order that makes sense from a statistical point of view, but it doesn’t understand the meaning, you’ll still need a human to do that appropriately.
How Do You Make the Most of ChatGPT?
First of all, you need to ask ChatGPT the correct questions for the right tasks. Learning how to formulate clear and concise questions will maximize ChaptGPT's efficiency. Know that sometimes you’ll need to provide extra context or background.
Looking at both ChatGPT and your business model will help you create a virtual employee position for the ai. You’ll need a clear workflow of what tasks can be offloaded to ChatGPT. Create expectations and set boundaries based on its limitations. Always have a person review the data that ChatGPT creates for clarity and accuracy.
As stated earlier, ChatGPT helped write this blog post. Even though it provided an outline and content, it required an informed professional to feed in proper questions to get sought-after content. Once the information was output, another professional finessed, clarified, and expanded/condensed it (ChatGPT is rather verbose). ChatGPT saved several hours of work, but it’s not an autopilot. The knowledge of your goal, of knowing what you're looking to communicate – for yourself or for your client – is not something an ai can duplicate, at least not yet.